Frequently Asked Questions
Q: What is Q Wellness?
A: Q Wellness is a marketplace connecting customers with independent wellness professionals offering online and in-person sessions.
Q: What services are available?
A: Services may include fitness coaching, yoga, nutrition education, meditation, mindfulness, lifestyle coaching and holistic wellness.
Q: Are professionals employed by Q Wellness?
A: No. Professionals operate independently and are responsible for delivering their listed services.
Q: How do I book a session?
A: Select a professional, choose an available service and appointment time, and complete the booking process.
Q: Are online sessions available?
A: Yes. Professionals may offer online appointments, in-person sessions or both.
Q: How do I cancel a booking?
A: Open your booking details and follow the available cancellation process. Applicable conditions appear in the Booking and Cancellation Policy.
Q: Are sessions medical treatment?
A: Q Wellness is not a medical treatment provider. General wellness services should not replace qualified healthcare advice.
Q: How do I become a professional?
A: Professional onboarding is invitation-only during the initial launch.
Q: Who operates Q Wellness?
A: Q Wellness is a product of Octopus Ventures.